Last updated: February 25, 2026
Please read these Terms of Service ("Terms", "Agreement") carefully before using the &loop platform ("Service", "Platform") operated by &loop LLC ("Company", "we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not access the Service.
By creating an account, accessing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.
&loop is a unified data platform that provides data engineering, analytics, AI/ML, and governance capabilities. The Service includes, but is not limited to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make commercially reasonable efforts to notify you of material changes.
To access the Service, you must create an account by providing accurate, current, and complete information. You agree to keep your account information updated. You may register using OAuth providers, SAML single sign-on, LDAP credentials, passkeys, or magic link email authentication as made available by the Service.
You are responsible for maintaining the confidentiality of your account credentials, including passwords, personal access tokens (PATs), and API keys. You agree to:
You are liable for all activities that occur under your account. We are not responsible for any loss or damage arising from your failure to comply with these security obligations.
The Service supports multi-tenant organizations with workspaces. Organization administrators are responsible for managing user access, roles, and permissions within their organization. By inviting users to your organization, you confirm that you have the right to grant them access.
The Service is offered under various subscription plans, which may include free tiers, pay-as-you-go options, and enterprise plans. Current pricing is available on our website or upon request. We reserve the right to change pricing with thirty (30) days' prior notice.
Paid subscriptions are billed in advance on a recurring basis (monthly or annually) as selected at the time of purchase. Payment is processed through our third-party payment processor (Stripe). You authorize us to charge your payment method for all fees incurred. All fees are non-refundable except as expressly stated herein or required by applicable law.
Certain features may incur usage-based charges (e.g., compute resources, data storage, API calls). Usage is tracked and billed according to the terms of your subscription plan. You are responsible for monitoring your usage through the cost management features provided.
All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Service, except for taxes based on our net income.
You retain all rights, title, and interest in and to any data, content, or materials that you upload, submit, store, or process through the Service ("Your Data"). We do not claim ownership of Your Data.
You grant us a limited, non-exclusive, worldwide license to access, use, process, copy, and display Your Data solely as necessary to provide, maintain, and improve the Service, and as otherwise described in our Privacy Policy. This license terminates when you delete Your Data or your account.
We implement commercially reasonable technical and organizational measures to protect Your Data, including encryption at rest and in transit, access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
You may export Your Data at any time using the export features available in the Service or via the API. Upon account termination, we will make Your Data available for export for a period of thirty (30) days, after which it may be permanently deleted.
To the extent that we process personal data on your behalf, we act as a data processor and you act as the data controller. Our data processing activities are governed by our Privacy Policy and, where applicable, a separate Data Processing Agreement (DPA).
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against anyone who violates this section, including removing content, suspending or terminating accounts, and reporting to law enforcement.
The Service, including all software, algorithms, designs, text, graphics, logos, icons, and user interfaces, is the exclusive property of &loop LLC and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited right to use the Service as expressly permitted herein.
If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate the Feedback into the Service without any obligation to you.
"&loop", the &loop logo, and all related product and service names, designs, and slogans are trademarks of &loop LLC. You may not use these trademarks without our prior written permission.
The Service may integrate with or provide links to third-party services, including but not limited to cloud storage providers (AWS S3, Google Cloud Storage, Azure Blob Storage), database systems, authentication providers, and payment processors. Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the content, privacy practices, or operations of any third-party services.
We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. Scheduled maintenance windows will be communicated in advance when possible. For enterprise customers, service level commitments may be specified in a separate Service Level Agreement (SLA).
Support is provided according to your subscription plan. We offer documentation, in-app guides, and community resources. Enterprise plans may include dedicated support channels and guaranteed response times.
You may terminate your account at any time through the account settings or by contacting us. Upon termination, your right to use the Service will immediately cease. You remain responsible for any fees incurred prior to termination.
We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice, including but not limited to:
Upon termination, all licenses and rights granted to you under these Terms will immediately cease. We will retain Your Data for thirty (30) days following termination to allow for data export, after which Your Data may be permanently deleted. Sections of these Terms that by their nature should survive termination will survive, including but not limited to: intellectual property provisions, disclaimers, limitations of liability, and dispute resolution.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL &LOOP LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless &loop LLC and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English and the seat of arbitration shall be Wilmington, Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than through arbitration, you and &loop LLC each waive any right to a jury trial.
Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email, through the Service, or by posting a prominent notice on our website at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Service.
These Terms, together with the Privacy Policy and any applicable subscription agreement or order form, constitute the entire agreement between you and &loop LLC regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.
Notices to you may be provided via email to the address associated with your account or through the Service. Notices to us should be sent to:
&loop LLC
Email: legal@andloop.io
If you have any questions about these Terms of Service, please contact us at:
&loop LLC
Email: legal@andloop.io